Privacy Policy

Effective Date: 09-07-2026

Vivaan Creations (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://vivaanethnicwear.store) or use our services.

By accessing or using the Vivaan Creations website, you agree to the practices described in this Privacy Policy.


1. Information We Collect

a. Personal Information

When you place an order, register an account, or contact us, we may collect the following information:

  • Full Name

  • Email Address

  • Mobile Number

  • Shipping & Billing Address

  • Payment Information (processed securely through payment gateways)

  • Order History

b. Non-Personal Information

We may automatically collect certain non-identifiable information, including:

  • Browser type and version

  • Device information

  • IP address

  • Operating system

  • Website usage data (pages visited, session duration, referring websites)

c. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality

  • Remember your preferences

  • Analyze website traffic

  • Enhance your shopping experience

  • Deliver relevant promotional content

You can disable cookies through your browser settings; however, some website features may not function properly.


2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders

  • Deliver products and services

  • Process payments securely

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website and customer experience

  • Send promotional offers, newsletters, and product updates (you may opt out at any time)

  • Prevent fraud and enhance website security

  • Comply with applicable legal obligations


3. How We Share Your Information

We respect your privacy and do not sell, rent, or trade your personal information.

Your information may be shared only in the following situations:

Service Providers

With trusted third-party service providers that help us operate our business, such as:

  • Payment gateway providers

  • Shipping and courier partners

  • Website hosting providers

  • Email and SMS service providers

Legal Requirements

We may disclose your information if required by law or to protect our legal rights.

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction.


4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Secure servers

  • SSL encryption

  • Access controls

  • Regular security monitoring

While we strive to protect your information, no internet transmission or electronic storage system can be guaranteed to be 100% secure.


5. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill orders

  • Provide customer support

  • Meet legal, tax, and accounting requirements

  • Resolve disputes

  • Enforce our agreements


6. Your Rights

You have the right to:

  • Request access to your personal information

  • Correct inaccurate or incomplete information

  • Request deletion of your personal data (subject to legal requirements)

  • Withdraw consent for marketing communications

  • Request information about how your data is processed

To exercise any of these rights, please contact us using the email address below.


7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites. We encourage you to review their privacy policies before providing any personal information.


8. Children’s Privacy

Vivaan Creations does not knowingly collect personal information from individuals under the age of 18. If we become aware that such information has been collected, we will take appropriate steps to delete it.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised Effective Date. Continued use of our website after changes are posted constitutes your acceptance of the updated Privacy Policy.


10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Vivaan Creations

📧 Email: info@vivaanethnicwear.store

🌐 Website: https://vivaanethnicwear.store